You’ve arrived.
Here’s what you need.

Connect once and you’re set for the stay. Long password, so use the copy button.

Slow connection? The router is in the hall cupboard — unplug it for ten seconds and plug it back in. Takes about a minute to come back.

Self check-in. The lockbox code and the apartment code are the same — you already have it from the booking email. If not, message us and we’ll resend.

• Check-inFrom 3:00 pm onward. Earlier if the place is ready — just ask.
• Check-outBy 11:00 am. Later by arrangement.
• LockboxLeft of the front door, at hip height. Code from your booking email.
• KeysTwo sets inside. Please leave both on the kitchen counter when you go.

Short list. The building is quiet and the neighbors are lovely — help us keep it that way.

• ·No smoking indoors. Balcony is fine. Ashtray is on the outside table.
• ·Quiet hours 10pm–7am. Belgian apartments have thin walls. No music or TV at volume during these hours.
• ·No parties or extra guests. Registered guests only. This is a residential building.
• ·Shoes off inside. Slippers by the door, help yourself.
• ·Pets by prior agreement only.

Central heating through radiators. The thermostat lives in the living room, by the TV.

• To warm upTurn the dial clockwise — marked 1 to 5. Level 3 is a comfortable room; 4 is warm.
• To cool downLower the dial rather than opening windows while heating is on. The building is well-insulated.
• Radiator valvesEach radiator has its own valve. Leave at 3 unless a room runs cold.
• Hot waterComes from the collective boiler — always available, no pre-heat.

Short guides. Tap a row to expand.

Oven & hob

1. The hob is induction — pans need to be magnetic. A small magnet sits on the counter; if it sticks to the pan base, the pan will work.
2. The oven has a fan symbol (everyday roasting) and a flame symbol (grill). Default to fan.
3. Preheat light on the right goes out when ready.
4. Extractor fan switch is above the hob — three speeds.

Dishwasher

1. Tablets are under the sink, labeled.
2. Everyday program is Eco — second button from the left. Takes about 3 hours.
3. Quick wash (top-left button) takes 45 minutes but uses more water.
4. Let it cool for 10 minutes after it beeps before opening.

Washing machine

1. Detergent in the left drawer compartment. Softener in the flower-marked one.
2. Normal cotton wash: dial to 40°, press Start.
3. Delicates: dial to the Delicates position (little flower icon).
4. Door unlocks a minute after the cycle ends — red light goes out.

Coffee machine

1. Senseo pod machine. Pods are in the tin next to it.
2. Fill the tank with fresh water. Press once for a small cup, twice for a big one.
3. Empty the drip tray when it gets full — there’s a float that pops up.

TV & streaming

1. TV remote on the coffee table. Hit the red button to wake it.
2. Apps: Netflix, Disney+, YouTube. Please log out of your accounts before you leave.
3. Cable channels: the “TV” button toggles between streaming and cable.

Fire extinguisher is in the hallway closet. Smoke alarm in the living room — if it beeps on a loop, the battery needs changing (let us know). Evacuation plan is taped inside the closet door.

A short list of useful things within a short walk. Zaventem is small and friendly; most of what you need is within 10 minutes.

• Delhaize Proxy

  3 min walk

  Everyday groceries, fresh bread, a decent wine section. Open until 8pm on weekdays, 6pm on Sunday.

• Apotheek Dubois

  5 min walk

  Pharmacy. Open 9–6, closed Sunday. For after-hours, call the number in the Safety section above.

• Zaventem station

  8 min walk

  Trains to Brussels central (12 min), Leuven (15 min), and the airport (3 min). Buy tickets on the NMBS/SNCB app.

• Brussels Airport

  6 min by train

  One stop from Zaventem station. A taxi is around €15 but the train is quicker in traffic.

• Café De Zoete Waffel

  4 min walk

  Our favorite. Belgian waffles, good coffee, quiet in the morning. Cash or card.

Tap to check off — saved on your phone only, not sent anywhere.

• Dirty dishes in the dishwasher, started on Eco.
• Any loose trash bagged and left by the door.
• Windows closed and locked.
• Heating dial back to 2.
• All lights off.
• Logged out of TV streaming accounts.
• Keys on the kitchen counter, door pulled shut.